Take care of your personal information
Your account numbers, customer Number, PIN (password), memorable date and customer identification number are the keys to your account.
Never write them down, give them to anyone else or include them in an e-mail.
Destroy documents containing personal information securely, and be very cautious in posting personal details to social networking sites on the internet, as criminals can use this information to commit fraud.
Remember that protecting your Customer Number, PIN, passwords and security details is your responsibility.
Choose strong password
Use a password that others cannot easily guess. It should be unique and not be based on your name, telephone number, birthday or other such easily available information.
It should be at least 8 characters long and have a combination of alphabetic characters, numeric characters and special characters.
Disable the auto complete feature in your Internet browser.
Disable the user ID and password storing feature in your Internet browser.
Change your password regularly, at least once in 30 days.
Change your password immediately if you suspect that it may have been disclosed or if there may have been any unauthorized access to your account.
Take care of your computer
Update your computer by installing the latest software and patches, to prevent hackers or viruses exploiting any known weaknesses in your computer
Install and update virus protection, to protect against viruses corrupting your computer and to prevent hackers installing Trojan Horse on your computer.
Install and update anti-spyware tools.
Install and update personal firewalls.
Use only programs from a known, trusted supplier.
Beware of Spam Emails
Use a spam filter to avoid even seeing these messages
Never respond to a spam message, your email address is then recorded as live and the spam will increase.
Should you read a spam message remember: if it sounds too good to be true, it probably is too good to be true.
More information from other Websites
The Indian Computer Emergency Response Team provides latest alert and advice on their site http://www.cert-in.org.in/. You can report any online fraud incident to the above website.
The Anti-Phishing Working Group provides statistics on phishing attacks and advice for individuals and companies.
Contact Information
For enquiries, or reporting on suspected phishing cases relating to ING Life, please email to reportanincident@inglife.co.in or call our Customer Service Hotline on: 1-800-419-8228
