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Latest key security issues
 
From time to time we will provide information on security related news items that we feel you should be aware of. These security updates will be presented on this page.

Fake job postings
A known recruiting scam, claiming to represent companies, invites people to apply for a “job” that turns out to actually be a form of money laundering. These types of employment offers are in no way associated with ING Group.

As criminals become more sophisticated, these e-mails may include your name and other personal information, making it more difficult to detect them as fraudulent.

If you receive any e-mails please don’t respond to them. If you have already responded, consider reporting the incident to the police.

Phishing
A phishing attack is an online fraud technique which involves sending official-looking email messages with return addresses, links and branding that all appear to come from legitimate banks, retailers, credit card companies, etc. Such emails typically contain a hyperlink to a spoof website and mislead account holders to enter customer names and security details on the pretence that security details must be updated or changed. Once you give them your information it can be used on legitimate sites to take your money.

It is important that you are suspicious of emails asking for your information; see more on ING’s standard email practices below.

Imitation of ING Life websites
ING Life monitors the internet to find imitation websites which are often the first step made by phishers. We then work with the appropriate international authority to get the websites closed down as quickly as possible – sometimes on the same day we find the website.

To report phishing attacks please email us at reportanincident@inglife.co.in

Advanced Fee Fraud
You may already have heard of ‘advanced fee fraud’, where emails offering large sums of money are sent to thousands of email addresses, but a modest ‘fee’ was required in order to cover legal fees, open an account or pay customs charges. Sometimes the money offered is as a result of a lottery for which you have never bought a ticket. Sometimes the money is held in an account overseas but the account owner cannot access it, they promise a percentage of the money in return for your help. In both cases various fees have to be paid.

Do not respond to these emails. They are part of a fraud and you will not receive any of the promised money.

We place this warning here because we are aware that the criminals carrying out these frauds do on occasion use the name of ING Life or an ING Life subsidiary as part of this scam.
 

Contact Information
For enquiries, or reporting on suspected phishing cases relating to ING Life, please email to reportanincident@inglife.co.in or call our Customer Service Hotline on: 1-800-419-8228
 

 


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